---
title: "Case Study [Video]: Urban Utilities & Virtual Assist"
description: Urban Utilities engaged Codafication to utilise their real-time video streaming platform, Virtual Assist.
image: https://blog.codafication.com/hubfs/Virtual%20Assist%20Realigned.png
---

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# Case Study \[Video\]: Urban Utilities & Virtual Assist

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[Team Codafication](https://blog.codafication.com/author/team-codafication)

 November 1, 2021

[Virtual Assist](https://blog.codafication.com/tag/virtual-assist) [Remote Work](https://blog.codafication.com/tag/remote-work) [Case Study](https://blog.codafication.com/tag/case-study)

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*Urban Utilities engaged Codafication to utilise their real-time video streaming platform, Virtual Assist.*

Virtual Assist allows Urban Utilities to connect to a customer and see what the customer see’s in real-time. To connect with a customer, it’s as simple as sending a text and clicking on a link.

Unlike traditional video methods, Virtual Assist requires no app download, no visits to the app store and no connection to personal accounts. It’s designed to  
connect to a customer in the simplest way possible.

 

 Ready to try Virtual Assist in your business?

[Book a Demo](https://www.virtualassist.io/book-a-demo)

![](https://blog.codafication.com/hubfs/colour=white%20(1).png)

 Team Codafication

 A team of experts bringing you the latest news from Crunchwork, Unity Cloud and Virtual Assist.

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